Understanding Out-of-Stock Notifications: What to Do When Your Item is Unavailable. (1)

Understanding out-of-stock notifications is essential for managing your expectations when ordering from us. Here's what you need to know: If, for any reason, we're unable to fulfill your order, you'll receive a notification promptly from one of our consultants via phone or email. We prioritize timely communication to keep you informed throughout the process. While we strive to maintain accurate inventory, rare occasions may occur where items show as "in stock" on our website despite being sold out or damaged, unbeknownst until picked for packaging. We apologize for any inconvenience this may cause. Upon receiving an out-of-stock notification, our agents will promptly discuss your options, including providing an estimated restock timeframe or suggesting alternative products. Open communication is paramount; feel free to reach out with any concerns or questions. Your satisfaction is our priority, and while encountering an out-of-stock situation may be disappointing, we're committed to finding a solution that ensures a positive shopping experience. We continuously refine our inventory management to minimize such instances, and your feedback is invaluable in this process. Thank you for choosing FirstShop; your understanding and patience are greatly appreciated as we strive to assist you in finding the right products for your needs.